Legal notice
Seller: Kyoto Machikado Tabigokoro (旅心)
Representative: Takaai Matsuzaki
Location: SIP Co., 1st Floor West, Aile Takeshima Building, 496 Kamiki-cho, Nakagyo-ku, Kyoto 604-0923, Japan
Phone number: 075-241-2788
Email address: kyototabigokoro@gmail.com
Selling price:
Additional fees other than the product price:
In addition to the selling price, there may be shipping fees, cash-on-delivery fees, transfer fees, express delivery costs, etc.
Payment methods and timing:
Product delivery timing:
We will ship within 7 days of receiving your order.
Product delivery method:
Returns, defective products, and cancellations:
In the event of damage to the product due to our negligence or shipping issues, please contact us within 24 hours. We cannot accept any contact made more than one day after delivery, regardless of the reason.
Please contact us within 24 hours of the product's arrival. In the case of defective products or damage during shipping, please return the item, and we will replace it with a new one (in this case, we will bear the shipping cost).
Regarding the exchange of replacement items, please return them within one week. Returns or exchanges made more than one week after delivery cannot be accepted.
We cannot guarantee items with damaged packaging if the product itself is not affected.
Returns or exchanges cannot be accepted one week after opening the package.
Return deadline:
Within 7 days of the product's arrival. Returns are possible within 7 days from the delivery date. Returns or exchanges after opening the package are only allowed for valid reasons (damage, shipping errors, etc.), and otherwise, they are not possible.
Return shipping cost:
If returning or exchanging items other than defective products, the return shipping cost will be borne by the customer.
Representative: Takaai Matsuzaki
Location: SIP Co., 1st Floor West, Aile Takeshima Building, 496 Kamiki-cho, Nakagyo-ku, Kyoto 604-0923, Japan
Phone number: 075-241-2788
Email address: kyototabigokoro@gmail.com
Selling price:
Additional fees other than the product price:
In addition to the selling price, there may be shipping fees, cash-on-delivery fees, transfer fees, express delivery costs, etc.
Payment methods and timing:
Product delivery timing:
We will ship within 7 days of receiving your order.
Product delivery method:
Returns, defective products, and cancellations:
In the event of damage to the product due to our negligence or shipping issues, please contact us within 24 hours. We cannot accept any contact made more than one day after delivery, regardless of the reason.
Please contact us within 24 hours of the product's arrival. In the case of defective products or damage during shipping, please return the item, and we will replace it with a new one (in this case, we will bear the shipping cost).
Regarding the exchange of replacement items, please return them within one week. Returns or exchanges made more than one week after delivery cannot be accepted.
We cannot guarantee items with damaged packaging if the product itself is not affected.
Returns or exchanges cannot be accepted one week after opening the package.
Return deadline:
Within 7 days of the product's arrival. Returns are possible within 7 days from the delivery date. Returns or exchanges after opening the package are only allowed for valid reasons (damage, shipping errors, etc.), and otherwise, they are not possible.
Return shipping cost:
If returning or exchanging items other than defective products, the return shipping cost will be borne by the customer.